VIP Support
OneProvider offers 24/7 support for all clients, big or small, with staff located in Montreal, Paris, Madrid, and Amsterdam to cover a large range of time zones.
While we do our very best to respond to every request in a timely fashion, some matters require immediate attention, especially when they affect your end-users. Some other matters being more complex in nature, you may simply be looking to develop a steady relationship with a unique support or tech agent that will know your case and skip the hassle of re-explaining everything
| Find the right level of support for you. | Basic | Priority | VIP |
|---|---|---|---|
| 24/7 Ticket System | |||
| Sales Phone | |||
| OnePanel™ access | |||
| Free hardware replacement | |||
| Priority Treatment | |||
| Assigned Support Agent | |||
| Open tickets by E-mail | |||
| API Ticket Management | |||
| Account Manager/Counselor | |||
| Instant Messenger (Skype chat) | |||
| Proactive Monitoring | |||
| Monthly Cost | Free |
$79.00
$111.41
€75.70
|
$149.00
$210.14
€142.78
|
| Subscribe | Subscribe |