A 99.9% Server Uptime
The principal advantage of establishing your own shared web hosting system is that you don’t have to be worried about compatibility issues – you design a particular set of software tools in such a way so as to be compatible with a defined set of hardware elements. The final result is something way more solid and dependable, as there are much less potential chances of failure. We’ve built our cloud hosting system atop time–tested hardware elements coupled with a significantly modified version of Security–Enhanced Linux in an attempt to set up an extremely safe and secure environment for your web sites.
This is the reason why, with each of our shared web hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is very important to also set up your own network architecture. That is the reason why we set up a custom internal network in each one of our datacenter facilities. Relying on topflight Juniper routers and switches, our internal network allows for jaw–droppingly fast data transfer rates and is also completely redundant.
Because of this, you will take advantage of a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, irrespective of which hosting service you have chosen.
A 30–Day Money–Back Guarantee
While we have done just about everything to decrease all potential risks with our cloud hosting packages and regardless of the fact that we offer premium tech support, there are occasions when the client simply isn’t content with what we are offering. Or he needs to move to a more powerful web hosting solution, like a VPS server or a dedicated server.
That’s the reason why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not satisfied, you will receive a full refund.
24/7 Technical Support
We have diligently hand–picked each member of our 24x7 support staff so that we can offer the best tech support that you can possibly get. Each one of our techs has many years of experience working with hosting accounts behind his back, hence they know what they are doing. Moreover, they are available to you 24–7 – you will be able to call them at any time and they will reply as soon as possible.
Their average ticket response time is less than twenty minutes, while with other hosting distributors you are forced to wait around for days. Besides, we offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to in less than 60 minutes.